FAQs About Affiliate Programs
This page lists frequently asked questions about our affiliate programs. If you don't find the answer you're looking for here, please submit a ticket to contact us.
What Is an Affiliate Program?
An affiliate program is a way to earn commissions by promoting products or services. You can earn a commission by recommending DMIT.IO’s products or services through your affiliate links. When someone registers and makes a purchase through your affiliate link, you will receive a commission.
How Can I Join the Affiliate Program?
You can find information about the affiliate program on the Affiliate Page in the client area. Click the Activate Affiliate Account button to join.
How Are Affiliate Commissions Calculated?
Affiliate commissions are calculated based on the amount spent by users you refer who purchase products or services. Generally, the commission is 10% of the actual payment amount for most products and services. However, for some highly cost-effective products and services, the commission rate may be reduced to 5%. Conversely, during certain promotional activities, the commission rate may be increased to 20%.
How Is the Commission Settled?
Commissions are settled on the thirty-first day after a user makes a purchase or renews a service. The settled commission will be credited to your valid commissions. If the user refunds or cancels the service during this period, that portion of the commission will be removed.
How to Withdraw Commissions?
You can view your commissions on the Affiliate Page in the client area. When your commission reaches $30, you can request a withdrawal. You can choose to withdraw to your account balance or to your PayPal account.
- If you choose to withdraw to your account balance, the commission will be directly credited to your balance, which you can use to purchase products or services.
- If you choose to withdraw to your PayPal account, you will need to provide your PayPal account information.
Withdrawal Processing Time
Generally, withdrawal requests are processed within 7 days. If you choose to withdraw to a PayPal account, a certain fee will apply, and the specific fee will be displayed at the time of withdrawal.
Settlement Review
To ensure fairness in commissions and settlements (self-referrals are not allowed), we will review commissions and settlements. If any violations are found, the commission will be canceled, and your account may face penalties.
Why Might Commissions Be Cancelled?
Commissions may be cancelled for the following reasons:
- The user requests a refund or cancels the service.
- Violation of rules detected during the settlement review.
If you have questions about why your commission was cancelled, please submit a ticket to contact us.
Why Haven't I Earned Commission Even Though My Friend Clicked My Affiliate Link?
There could be several reasons why you haven’t earned a commission despite your friend clicking your affiliate link:
- Your friend clicked the link but did not register through your affiliate link.
- Your friend registered an account through your affiliate link but did not make a purchase using that link.
- The purchase was made using another user's affiliate link.
- Cookie loss due to inconsistency between the device or browser used for the first click and the one used for the purchase.
Can I Purchase Products or Services Myself to Earn Commission?
No, self-referrals are not allowed. If self-referral behavior is detected, we will cancel the commission and may impose penalties on your account. This includes but is not limited to registering multiple accounts through any method or making purchases through your own affiliate links.